Update on NDACo’s 911 Fee Processing

Posted 3/06/24 (Wed)

NDACo is pleased to report that the 911 fee processing system was launched January 1, 2024, right on schedule. The project was announced in early 2023 and has been adopted by 52 of our state’s 53 counties.

Both counties and the telecommunication companies (telecoms) have reported successfully using the web portal set up by Tao Interactive, NDACo’s web services provider. In January over 150 telecoms reported their number of fees collected and submitted money accordingly. The process goes as follows:

1. Reporting begins the first of the month. Telecoms have 30 days to report through the web-based reporting tool.
2. During the first week of the month, NDACo processes that data and begins distributing the money.
3. The State Interoperable Radio Network (SIRN) receives their portion of the fees within one week.
4. NDACo creates a report and sends it to counties by the end of the first week of the following month, along with the money collected for them.
5. The process is repeated each month.

By all reports, things are going smoothly so far. The majority of telecoms operating in the state participated in the process in the first month, and we are optimistic all telecoms will be on board as the process continues to prove itself.