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ILG Courses

**Miss a webinar or are unable to attend one? You can request a recording to view at a later time! Email Alisha at alisha.adolf@ndaco.org to request a recording.

**More courses will be posted as soon as dates are confirmed!

Vampires at Work: Dealing with Difficult People (PMG)

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PMG (personnel management)    OR    CRS (conflict resolution) Credits

ONLINE REGISTRATION is now CLOSED. To register call Alisha at 800.932.8730

Presenter:  Kostas Voutsas, Assistant Professor of Business, Dickinson State University

Locations: Bismarck NDACo, Cavalier, Dickinson, Fessenden, LaMoure, Minot, Mohall, Valley City, Watford City & Webcast
 
Fee: $40 ($10 late fee after March 18th)
 
Description:  Get past the drama of difficult people, improve work relationships, reduce stress, and keep calm when kittens become tigers at work. Explore solutions to handling workplace vampires that suck your motivation and drive, and destroy morale and productivity. Learn how to deal with chronic complainers, emotional exploders, and other difficult personalities.
 
**Attention Law Enforcement: POST Credit Approved**
 
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BACK by POPULAR DEMAND from the 2011 NDACo Conference.....Kostas Voutsas!

Kostas Voutsas has been teaching Management and Human Resource courses for over 15 years. He is a tenured Professor of Business at Dickinson State University (DSU) in the Bismarck location. He is also an author, a corporate trainer, and motivational speaker.

Kostas received the distinguished teacher of the year award, the highest faculty award, the outstanding teacher of the year award, as well as the TRIO outstanding faculty award from DSU. He also received two outstanding presenter awards from Eastern Michigan University and the Clute Institute of Academic Research.

Kostas delivers humorous dynamic presentations at national and state conferences and publishes his research in scholarly journals. He also serves as a consultant conducting individualized training/professional development seminars.

His book Secrets to Making Diversity Work also discusses gender, cultural, and generational differences. Kostas also writes articles for Bismarck’s City Magazine.

Kostas has a Master of Science degree in Human Resource Management and Organizational Development and a Master of Business Administration degree.