ILG Courses
**Miss a webinar or are unable to attend one? You can request a recording to view at a later time! Email Alisha at alisha.adolf@ndaco.org to request a recording.
**More courses will be posted as soon as dates are confirmed!
Customer Service & Professionalism: Unlock your potential (PMG)
PMG (personnel management) OR COM (communication) Credits
ONLINE REGISTRATION is now CLOSED. To register call Alisha at 800.932.8730
Presenter: Kostas Voutsas, Assistant Professor of Business, Dickinson State University
Kostas Voutsas has been teaching Management and Human Resource courses for over 15 years. He is a tenured Professor of Business at Dickinson State University (DSU) in the Bismarck location. He is also an author, a corporate trainer, and motivational speaker.
Kostas received the distinguished teacher of the year award, the highest faculty award, the outstanding teacher of the year award, as well as the TRIO outstanding faculty award from DSU. He also received two outstanding presenter awards from Eastern Michigan University and the Clute Institute of Academic Research.
Kostas delivers humorous dynamic presentations at national and state conferences and publishes his research in scholarly journals. He also serves as a consultant conducting individualized training/professional development seminars.
His book Secrets to Making Diversity Work also discusses gender, cultural, and generational differences. Kostas also writes articles for Bismarck’s City Magazine.
Kostas has a Master of Science degree in Human Resource Management and Organizational Development and a Master of Business Administration degree.